FAQ
Connected Skills is the future way to cost-effectively connect client needs with market consultants. The platform is a digital meeting place for clients, consultant managers and consultants that offers an automatic match between assignments and consultants with relevant skills.
Connected Skills is the future way to match client needs with the market’s consultants. The platform is a digital meeting place for clients, consultant managers and consultants that offers an automatic match between assignments and consultants with relevant skills.
Connected Skills has been developed to increase quality and transparency, reduce administration and save time. The team behind the platform are dedicated and experienced consultant matching specialists who are passionate about making the recruitment process efficient without compromising quality.
Our vision is for Connected Skills to handle the administrative and time-consuming tasks of the recruitment process. This saved time allows us to focus on activities that create value and build relationships.
An MSP (Managed Service Provider) is a service for companies seeking a partner to help manage consultant services. An MSP can offer several benefits for businesses needing consultants in their operations.
Some common services provided by an MSP include:
- Contracts: Setting up contract structures that are easy to manage and comply with regulations and laws when placing one or more consultants.
- Workforce Administration: Managing workforce administration for consultants, including invoicing, insurance, and other legal matters.
- Time Reporting: Managing time reporting for consultants and ensuring they get paid on time.
- Skills Development: Offering skills development for consultants and ensuring they have the right skills to perform their tasks.
- Project Management: Providing project management services for team placements or commitments.
Some benefits include:
- Cost Savings: An MSP can help reduce recruitment and hiring costs by offering a more efficient and automated process.
- Time Savings: Outsourcing the recruitment process to an MSP allows companies to save time and focus on their core business.
- Expertise: An MSP can offer expertise in specific areas and help clarify needs before candidate searches are conducted.
- Flexibility: An MSP can help companies adapt their workforce to needs and ensure they have the right people in place at the right time.
- Risk Management: An MSP can help reduce risks for companies by managing employment contracts, insurance, and other legal matters.
At Connected Skills, several MSP services are utilized by our customers. Therefore, when booking a consultant, you will be able to see which MSP provider the specific customer has.
The MSP provider is always responsible for drafting contracts and managing everything after the booking in Connected Skills has occurred. Connected Skills automatically sends all information about a booking to the selected MSP provider, who then contacts both parties, the requester, and the provider for the contract of the consulting service. (Connected Skills is not part of that agreement.)
Usually, the agreement is already available for review before the presentation of the candidate to avoid any contractual regulations hindering a potential delivery of the consulting service.
If you have other questions regarding MSP in Connected Skills, feel free to contact our support. If you have questions about any detail in an MSP agreement, we refer you to the MSP provider.
- What does the Matching Fee entail when booking an IT consultant?
Matching Fee is an administrative charge that covers our costs when booking a suitable IT consultant. Searching for or presenting a consultant incurs no fee; the fee is applicable only when the booking is confirmed, and both parties agree.
- Why is a Matching Fee charged?
The fee enables a thorough and tailored matching process, covering costs for evaluating your requirements, understanding needs and competencies to identify a qualified IT consultant or assignment that best suits your needs.
- How is the Matching Fee determined?
The Matching Fee is determined based on customer agreements, supplier agreements, and market conditions and may vary between different bookings.
- Who pays the Matching Fee?
Typically, both the organization in need of a consultant and the company employing the consultant pay. Some customer and supplier agreements may regulate the Matching Fee.
- What happens if no booking is made?
No booking, no Matching Fee!
- Can I get more information about the Matching Fee before booking a consultant?
Certainly! Contact our support team for detailed information on the Matching Fee and how it applies to booking an IT consultant. We are here to answer all your questions and ensure you are well-informed.
We hope these answers have clarified the Matching Fee and our matching process. If you have further questions, feel free to contact us for personalised support.
To ensure that all emails sent from the platform (info@connectedskills.se) do not end up in your spam folder, please take the following steps.
For Gmail
- Log in to your Gmail account via your browser on your computer or device.
- Click the Settings button in the top right corner and select “Show all Gmail settings”.
- Click on the “Spam” tab in the upper menu bar.
- Under the ‘Spam and blocking’ section, look for ‘Approved senders’ and click ‘Add a sender’.
- In the dialog box that opens, enter the email address “info@connectedskills.se” and click “Next”.
- Select “Send messages from this sender to your inbox” and click “Done”.
For Outlook
- Start Outlook and log in to your account.
- Go to your inbox and look for an email from “info@connectedskills.se”.
- Double-click on the message to open it in a new window.
- In the opened window, you will see a ribbon at the top. Click on ‘Home’ if you are not already there.
- In the ribbon there is a button that says “Spam”. Click on it and then select ‘Spam options’.
- A new window will open. Go to the “Secure senders” tab.
- Click on the “Add” button and enter the email address “info@connectedskills.se”. Then click on “OK”.
- Click ‘OK’ again in the main ‘Spam Options’ window and then close the window.
You can join Connected Skills either as a Client Manager or as a Client. Both roles can post jobs and search for consultants, but only the Account Manager can manage all user accounts.
Once we have received your registration, we will contact you to arrange a meeting. To provide you with the best possible service, it is important for us to understand your organizational needs. Once all the details are in place, our Customer Success team will guide you through your onboarding in Connected Skills.
You can either do a live search for consultants with requested skills or post a job that will be visible to all consulting companies in Connected Skills.
Connected Skills will automatically match your request with registered consultants. The degree of matching is mainly based on skill levels but also on language levels, location preferences and engagement.
Connected Skills offers three account types for our partners: Freelance, Business Admin and Consultant. As a Freelance and Company Admin, you can manage all users connected to your company. As a consultant, you are employed by a consulting company and can manage your own account.
Upon registration, you have the option of creating a new company or joining a company already in Connected Skills.
Presenting candidates has never been easier! No more bouncing CVs back and forth – the whole process is integrated into Connected Skills. Once your consultant has been presented, Connected Skills puts you in direct contact with the requesting client.
The matching rate is mainly based on skill levels but also on language levels, location preferences and commitment. You will be notified when your consultants have matching assignments in Connected Skills.
Payment terms: Connected Skills uses self-invoicing, also known as reverse invoicing. We use the reported hours as a basis for our customer invoices and for your self-billing. In accordance with the partner agreement, you will be paid approximately 5 days after we have received payment from the client. In case of late payment by the client