To ensure that all emails sent from the platform (info@connectedskills.se) do not end up in your spam folder, please take the following steps.

For Gmail

• Log in to your Gmail account via your browser on your computer or device.
• Click the Settings button in the top right corner and select “Show all Gmail settings”.
• Click on the “Spam” tab in the upper menu bar.
• Under the ‘Spam and blocking’ section, look for ‘Approved senders’ and click ‘Add a sender’.
• In the dialog box that opens, enter the email address “info@connectedskills.se” and click “Next”.
• Select “Send messages from this sender to your inbox” and click “Done”.

For Outlook

• Start Outlook and log in to your account.
• Go to your inbox and look for an email from “info@connectedskills.se”.
• Double-click on the message to open it in a new window.
• In the opened window, you will see a ribbon at the top. Click on ‘Home’ if you are not already there.
• In the ribbon there is a button that says “Spam”. Click on it and then select ‘Spam options’.
• A new window will open. Go to the “Secure senders” tab.
• Click on the “Add” button and enter the email address “info@connectedskills.se”. Then click on “OK”.
• Click ‘OK’ again in the main ‘Spam Options’ window and then close the window.

• What does the Matching Fee entail when booking an IT consultant?
  Matching Fee is an administrative charge that covers our costs when booking a suitable IT consultant. Searching for or presenting a consultant incurs no fee; the fee is applicable only when the booking is confirmed, and both parties agree.

• Why is a Matching Fee charged?
  The fee enables a thorough and tailored matching process, covering costs for evaluating your requirements, understanding needs and competencies to identify a qualified IT consultant or assignment that best suits your needs.

• How is the Matching Fee determined?
  The Matching Fee is determined based on customer agreements, supplier agreements, and market conditions and may vary between different bookings.

• Who pays the Matching Fee?
  Typically, both the organization in need of a consultant and the company employing the consultant pay. Some customer and supplier agreements may regulate the Matching Fee.

• What happens if no booking is made?
  No booking, no Matching Fee!

• Can I get more information about the Matching Fee before booking a consultant?
  Certainly! Contact our support team for detailed information on the Matching Fee and how it applies to booking an IT consultant. We are here to answer all your questions and ensure you are well-informed.

We hope these answers have clarified the Matching Fee and our matching process. If you have further questions, feel free to contact us for personalised support.

Connected Skills is the future way to match client needs with the market’s consultants. The platform is a digital meeting place for clients, consultant managers and consultants that offers an automatic match between assignments and consultants with relevant skills.

Connected Skills has been developed to increase quality and transparency, reduce administration and save time. The team behind the platform are dedicated and experienced consultant matching specialists who are passionate about making the recruitment process efficient without compromising quality.

Our vision is for Connected Skills to handle the administrative and time-consuming tasks of the recruitment process. This saved time allows us to focus on activities that create value and build relationships.